Privacy policy

Who is responsible

The website owner named in the legal notice is responsible for the personal data collected on this website.

What we collect and why

The details you send in the enquiry form (name, email, phone if given, and your trip preferences), used only to answer your enquiry and prepare a charter proposal. Together with the enquiry we record how you reached the website (the first page you visited, the website that linked to it and, if there was one, the campaign or ad click identifier in the link), to know which channels bring enquiries.

The website assistant (AI)

If you use the assistant, we keep the conversation for 30 days to answer you and, if you then send us an enquiry, it is attached to it so the specialist does not ask you the same things again. The assistant runs on an artificial intelligence model from Anthropic, which processes the messages on our behalf to generate the replies. To prevent abuse we also keep an encrypted fingerprint of your IP address, not the address itself. Please do not share sensitive data in the chat: the contact form asks for what is needed.

Legal basis

Steps taken at your request before entering into a contract (Article 6(1)(b) GDPR).

Who receives your data

To answer your enquiry and prepare the charter, we pass the necessary details to the charter specialist who handles it, to the licensed charter agency that contracts it and to the central agent of the yachts you are interested in. Our hosting provider (Cloudflare) processes the data on our behalf.

How long we keep it

While we handle your enquiry and, if no charter is booked, for up to two years so we can answer follow-up questions. If a charter is booked, for as long as the law requires.

Your rights

You can ask to access, correct or delete your data, object to its use, or ask for it to be restricted or transferred, by writing to the email in the legal notice. You can also complain to your data protection authority.

Cookies

This website does not use cookies for advertising or tracking. Visit statistics are collected without cookies and without identifying you.